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Opyn Market
Privacy Policy
Opyn Market is a DBA of Transparent Health Marketplace, Inc.
Your privacy is very important to Opyn Health. Opyn Health’s Privacy Policy outlines information Opyn Health may collect on its Web Sites, how we will collect it, use it and share it. It also addresses options and choices you have with respect to your information. Using Opyn Health’s Web Sites signifies your assent to our Privacy Policy. If you do not agree to this Policy you can opt out by contacting Opyn Health at the address below. If you do not agree with Opyn Health’s Privacy Policy, please do not use Opyn Health’s Web Sites.
Your personally identifiable information (such as name, mailing address, email address, telephone number, or social security number) may be requested as part of our services and for verification purposes. We will only collect personally identifiable information about you from the entity requesting Opyn Health to schedule services, or the Clinician rendering those services. Personally identifiable information provided to Opyn Health may be retained and processed by Opyn Health to better understand customer needs, your specific needs, to customize your experience, and to improve Opyn Health's services.
Your demographic information may be used to contact you by post or by email for marketing or other purposes. Opyn Health may disclose certain information to third parties to provide services for your benefit. Opyn Health may disclose your information in connection with a legal action where necessary in our determination. Opyn Health will always protect your information and your privacy in accordance with applicable law and only disclose information to third parties when we believe in good faith the law allows or requires it. Your information will not be sold to other third parties for marketing purposes.
Opyn Health may also collect information about you that is not personally identifiable. This type of information includes your age, gender, zip code, area code, interests, and preferences. We will only collect personally identifiable information about you from the entity requesting Opyn Health to schedule services, or the Clinician rendering those services. We may share this information in the aggregate and in a non-personalized manner with advertisers, business partners, sponsors, and other third parties.
When you are contacted as part of the delivery of our services you will be reminded of your right to refuse to provide any information. While you can refuse, certain information may be necessary to facilitate our services and refusal to provide information could impact our ability to provide you services.
Opyn Health may also automatically collect non-personally identifiable information about your use of Opyn Health’s Web Site, such as the domain from which you access the Internet, the date and time you access Opyn Health’s Web Site, and the Internet address of the website from which you linked directly to Opyn Health’s Web Site. This information will not be linked to personally identifiable information. We may use this information to analyze and enhance Opyn Health’s Web Site and for security purposes and we may aggregate this information and share the aggregated information with business partners, sponsors, and other third parties.
When you view Opyn Health’s Web Site, we may store some information on your computer. This information will be in the form of a “Cookie” or similar file and will help us in many ways. For example, Cookies allow us to tailor Opyn Health’s Web Site to better match your interests and preferences. With most Internet browsers, you can erase cookies from your computer’s hard drive, block all Cookies, or receive a warning before a Cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions. (Remember however, that blocking or deleting Cookies may limit your ability to access some features and services of Opyn Health’s Web Site.)
We will not disclose to third parties personally identifiable or medical information regarding patients uploaded by our clients or providers except (i) to those of our providers that may contractor interact with such patients to provide scheduling or other services, (ii) to the client that introduced such patients to Opyn Health’s services, or (iii) when Opyn Health believes in good faith the law requires it.
Opyn Health may use the information about you to deliver our services, communicate with you about products or services; improve Opyn Health’s Web Site; verify your identity; process a payment or claim; administer surveys and questionnaires; operate, evaluate and improve our business (including developing new products and services; managing communications; performing market research; analyzing our products, services, and websites; administering our websites; and performing accounting, auditing, billing, reconciliation and collection activities; comply with and enforce applicable legal requirements, industry standards and our policies and Terms and Conditions (T&C’s), such as our T&C’s of Use. After your initial review and acknowledgement of the T&Cs on Opyn Health’s Web Site, you should visit the T&C page periodically to review the Terms and Conditions for any changes. Your continued access and use of Opyn Health’s Web Site binds you to any new Terms or Conditions; therefore your continuing review is important.
The Web Site is not directed at individuals under thirteen years of age, and Opyn Health does not intend to collect any personally identifiable information from such individuals.
The importance of security of all personally identifiable and patient information associated with our users is of utmost concern to us. Unfortunately, no data transmission over the Internet can be guaranteed to be secure. As a result, while we strive to protect your personally identifiable information, we can’t ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. However, once we receive your personally identifiable or patient information, we will make reasonable efforts to ensure its security on our systems.
Your account on the Web Site is password protected. We recommend that you do not divulge your password to anyone. Opyn Health will never ask you for your password in an unsolicited phone call or e-mail. Ultimately, you are responsible for maintaining the secrecy of your passwords and any account information. Remember to sign out of your account on the Web Site and close your browser window when you have finished your work.
If you have questions or concerns regarding this Privacy Policy, please contact:
Office of the General Counsel
Transparent Health Marketplace, Inc.
460 Swedesford Road, Suite 1020
Wayne, PA 19087